City Contacts


City of Boston website

Mayor: Martin J Walsh

South End Liaison: Faisa Sharif

Mayor's 24 hour hotline: 617-635-4500

City Council Contacts

City Council Committees

City Elected Officials (doc)

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Report non-emergency issues to the City of Boston.

Call: 311

Download the App

Tweet @BOS311

Visit their website


For emergencies, call: 911

Tweet @bostonpolice

Community Services: 617-343-4457

Boston Police website, District D-4 website

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Businesses and residents are asked to contact the appropriate party, as outlined below, if they have concerns about homeless individuals they encounter in the neighborhood.

  • If you feel it is a medical emergency, please contact 911.

  • If it appears that a Pine Street Inn guest is in need of assistance from staff, please call 617-892-9210.

Director of Community Relations, Aimee Coolidge: 617-892-9107

Pine Street Inn website